Privacy Policy

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Last Updated: July 22, 2023

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Who We Are

Kamuu Restaurant operates the website order.kamuu.co.uk. Our main office is located at 286 Bath Road, Hounslow, TW4 7DN, United Kingdom. For any privacy-related concerns, you can contact us at restaurant@kamuu.co.uk or call us at 0768274151.

 

What Personal Data We Collect and Why We Collect It

 

Personal Data

We collect personal data including but not limited to name, email address, shipping address, and billing information. This information is used to process orders, respond to inquiries, and provide services to our customers.

 

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

 

Contact Forms

Our contact form collects information such as name and email address for customer service purposes. This information is retained for six months and is not used for marketing purposes.

 

Cookies

We use cookies to track your shopping cart contents and other preferences while browsing our site. Details about the cookies that WordPress installs by default can be found here (https://wordpress.org/about/privacy/cookies/).

 

Analytics

We may use third-party analytics providers to understand how our site is used. For more information on the privacy practices of our analytics provider, please visit their privacy policy.

 

Who We Share Your Data With

We share information with third parties who help us provide our orders and store services to you, including payment processors and shipping providers. We recommend reviewing the privacy policies of these third-party providers to understand their data handling practices.

 

How Long We Retain Your Data

We retain personal data as follows:

  • Contact form entries: six months
  • Analytics records: one year
  • Customer purchase records: ten years

 

What Rights You Have Over Your Data

You have the right to request a copy of the data we hold about you and to request that your data be corrected, updated, or deleted.

 

Where Your Data Is Sent

Data may be transferred outside the European Union in accordance with European data protection standards. Our hosting provider, cloud storage, and other third-party services comply with these standards through agreements such as Privacy Shield and model clauses in contracts.

 

Contact Information

For privacy-specific concerns, please contact us:

  • By email: restaurant@kamuu.co.uk
  • By phone: 0768274151

 

Additional Information

 

How We Protect Your Data

We employ encryption, two-factor authentication, and regular staff training to ensure that your data is protected.

 

What Data Breach Procedures We Have in Place

In the event of a data breach, we have internal reporting systems and contact mechanisms in place to respond promptly.

 

What Third Parties We Receive Data From

We may receive data about users from third parties, including advertisers, in accordance with their privacy policies.

 

What Automated Decision Making and/or Profiling We Do With User Data

We may use aggregated user data to improve our services and offer targeted promotions. This will not result in decisions that have legal or other significant effects on individual users.

 

Industry Regulatory Disclosure Requirements

If applicable, regulatory disclosures related to our industry will be provided here.

 

E-Commerce and Checkout Information

 

What We Collect and Store

Details about the data collected and stored during the checkout process, including products viewed, IP address, shipping address, and payment details, are outlined above.

 

Who on Our Team Has Access

Access to order information and customer information is restricted to Administrators and Shop Managers for the purpose of fulfilling orders and providing customer support.

 

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process the payment. Please see the Stripe Privacy Policy (https://stripe.com/privacy) for more details.

 

 

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